Every answerwith its source.Every document found.
Retrieval-augmented generation over your manuals, records and systems, so assistants answer from approved knowledge and cite it, in-Kingdom.
Why enterprise knowledge matters now
Models are only as trustworthy as what they read. Retrieval over governed, in-Kingdom knowledge is what turns a chatbot into an operational tool.
Knowledge is scattered
Manuals, SOPs, contracts and tickets across drives, email and systems.
Ungrounded answers fail
Without retrieval, models invent; regulated work needs citations.
Expertise walks out
Knowledge in few heads is lost on rotation and retirement.
Residency and access
Retrieval must respect document permissions and PDPL.
The answer: a governed knowledge layer with retrieval that every assistant and analyst uses.
Sources: SDAIA 2026; MIM National Industrial Strategy; Future Factories Program; GACA 2025; Saudi Aviation Strategy; Matarat Holding
Enterprise knowledge, retrieved and cited
We ingest, structure and secure your documents and records, then expose them to assistants and search through retrieval that respects who may see what.
Knowledge layer
Documents, records and data indexed with structure, metadata and permissions.
Retrieval
Hybrid vector and keyword search tuned for Arabic and technical text.
Knowledge graphs
Assets, people, procedures and incidents linked for reasoning across them.
Building blocks of a knowledge programme
Six components, ingestion and retrieval are shared by every assistant.
Ingestion pipelines
PDF, scans, Office, email and system records with Arabic OCR.
Chunking & metadata
Structure-aware splitting, tags, versions and lineage.
Vector & keyword index
Hybrid retrieval tuned for technical and bilingual content.
Knowledge graph
Entities and relationships for multi-hop questions.
Permissions & audit
Retrieval respects document ACLs; every access is logged.
Quality evaluation
Relevance, citation accuracy and freshness measured continuously.
How it works: from a document to a cited answer
Six stages that keep knowledge current, permissioned and useful.
Ingest
Documents, records, systems
Structure
Chunks, metadata, graph links
Index
Vectors and keywords
Retrieve
Permissioned, ranked passages
Generate
Answer with citations
Evaluate
Relevance and freshness
Where knowledge systems earn their keep
Eight use cases that start with documents you already hold.
Maintenance knowledge
Procedures, OEM manuals and past fixes linked to each asset.
Regulatory compliance
Find the clause and evidence for NCA, PDPL, SFDA or GACA requirements.
Contract & tender search
Obligations, deadlines and clauses across thousands of pages.
Incident knowledge base
Past incidents, causes and resolutions reused on new events.
Training & onboarding
Role-based guides generated from approved documentation.
Asset & network graph
Reason across assets, locations, suppliers and work orders.
Service-desk knowledge
Agents and assistants answer from the same verified articles.
Management briefs
Summaries across reports, with every figure traced to its source.
Where it creates value across Saudi sectors
Every sector has institutional knowledge to protect and reuse.
Industry & factories
OEM manuals, SOPs and work-order history per machine.
Airports
Operations manuals, safety cases and tenant contracts.
Hajj & crowd mobility
Season plans, agency procedures and post-season reviews.
Fleet & logistics
Customs, route and vehicle documentation for every trip.
Utilities & energy
Grid procedures, regulatory filings and asset records.
Retail & FMCG
Product specs, planograms and trade terms for field teams.
Start with one document set that people search every day, then connect systems and the graph.
A day with an enterprise knowledge layer
Illustrative sequence from a plant maintenance team.
alarm on a compressor
The technician asks what caused the last three trips; past work orders and the fix are returned.
procedure
The isolation procedure is shown with the OEM page and the site-specific revision.
spare part
The part number, stock location and supplier lead time come from ERP via the graph.
report
The incident report is drafted with citations to alarms, manuals and work orders.
Answers come with the page, the record and the version, so people can trust and verify.
Illustrative scenario, not a case study.
Where this technology goes to work
Let us index the documentsyour teams search every day.Know now.
A 45-minute walkthrough of your operation, and the one workflow worth proving first.